Frequently Asked Questions
Everything you need to know about our cruelty-free beauty standards.
Are your products truly 100% vegan?
Yes, absolutely. We guarantee that every single product we stock contains zero animal-derived ingredients, including beeswax, carmine, and lanolin.
Do you test any products on animals?
Never. We are strictly cruelty-free. We do not conduct, commission, or allow animal testing at any stage of product development, nor do we sell in regions that require animal testing by law.
What is your return policy for opened beauty products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it within 30 days for a full refund or store credit, even if it has been lightly used.
Is your packaging eco-friendly?
We strive for sustainability by using recyclable glass, post-consumer recycled plastic, and biodegradable shipping materials to minimize our environmental footprint.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
Are your products safe for sensitive skin?
Most of our range is formulated with clean, botanical ingredients designed to be gentle. However, we always recommend checking the full ingredient list on the product page and performing a patch test first.