Returns & Exchanges
At 100% Vegan, we want you to love your cruelty-free glow, which is why we offer a 30-day window for returns on all unused or gently used beauty products. If you are not completely satisfied with your purchase, our simple return process ensures your experience remains as stress-free as your skincare routine.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Print Your Label
Once approved, a prepaid carbon-neutral shipping label will be sent to your inbox for you to print and attach to your package.
Pack with Care
Place the items in their original eco-friendly packaging to ensure they are protected during transit back to our warehouse.
Receive Your Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing